January 2, 2019
By: Howard S. Golden

This article is for anyone who lives in a condominium, is foolish enough to be on a board of directors of a condominium or has completely lost their mind and has accepted the office of president of their condominium association.

Illinois has enacted a new law called the Condominium and Common Interest Community Ombudsperson Act. The law applies to all condominiums. The law creates a new state official called the Condominium Ombudsman.

Every condominium must adopt a written policy for resolving complaints made by unit owners. Effective July 1, 2019, a unit owner may make a written request for the Ombudsperson for assistance in resolving a dispute between the unit owner and the association. Beginning October 1, 2019, each condominium must submit an annual report detailing the number of requests for assistance and the manner those requests were or were not resolved.

Every condominium is required to register with the Illinois Ombudsperson. The registration is valid for two years. If the condominium association fails to register within two years after the date of the law or does not timely renew its registration, the association loses its right to impose a lien for common expenses or pursue any action or enforcement mechanism available regarding common expenses until the condominium is validly registered.

If you have a dispute concerning your condominium, you need to be aware of this law. It requires your condominium association to take action and not to ignore your complaint. If you are a director or officer of your condominium association, be prepared to possibly spend more time resolving condominium disputes.